1998 has been the best year yet for Wiggy's Inc.
Sales have been larger than any previous year, and letters from these many
customers has increased 10-fold. I want to share some of the many comments
that have come to me.
First though, I want to tell you about one
aspect of Lamilite's performance has that been addressed by many of
our customers. That is the quality of how well the Lamilite performs when
wet. I knew that the fiber, being polyester, would not absorb water, but
learning that, even if the fiber's surface is wet, Lamilite's ability to
retain warmth does not become compromised was new to me. Since I spend
most of my time running my business, I can't pick and choose the
conditions when I do go into the woods. So, I become dependent to some
degree upon users of my products for feedback. In this case it was a
torrent, so to speak. Therefore, I have chosen letters that relate
experiences dealing with water.
1. From the Gear Guide, March 1998 issue
of Backpacker magazine:
"Our editor has been using a
Lamilite-filled, 20 degree F Ultra Light FTRSS for about 6 years now, and
he reports that, the bag is still holding its loft and fighting off the
chill. The bag's warmth-when-wet capabilities were literally pushed to the
brink when, during a 5-day sea kayaking trip along the Maine Island Trail,
record rain pounded the region. The bag got soaked-actually, it resembled
a sponge more than a sleeping bag-and I still slept
warm."
2. Taken off of "The Gear Addict" Web
site, 10/26/98:
" I think Wiggy's
bags are just great. I had a liteloft bag and it went flat in a month. I
have been sleeping in it outside for multiple nights and slept in freezing
rain at around 20-25 degrees. (The bag comes with a thermometer.)
The bag is the Ultra Light." - Mike Jackson.
3.This was taken off the Internet,
http://www.lexicomm.com/gear/bags/76.html
I also saw it on several other Web sites,
including BACKPACKER magazine's site.
Ultra light
"This Wiggy has performed excellent through the
two short years that I have owned it. I have been in temperatures ranging
from +10 to +65 and been very comfortable. This is due to the duel
zipper that allows you to unzip from the bottom or the top. Just last
summer I was caught without a tent in a heavy down pour that lasted
through the night at the base of Mt. Washington. I was sopping wet, but
very warm even with a puddle that was growing at the base of my bag. In
the morning, drenched to the bone, I was able to dry the bag in a half
hour via a hand blow-dryer in the men's room of a local lodge. Once dry
the bag and I set off on our journey through the Presidential
Range.
I would recommend Wiggy bags for people
who don't want to worry about the bag getting wet and people who don't
want to worry about how to wash their bag. The Wiggy is tough and rugged
enough to take the abuse of any hike and washer and dryer. Finally, Wiggy
has a contract with the Navy Seals to supply them with their sleeping bags
which I assume is a good, and which would suggest that this is made for
the harshest conditions this earth has to offer." - Terrence McCabe
4. Received this e-mail 15 Oct.
1998:
"I own a Super Light
FTRSS and find it ideal for Southeast Alaska's torrential rains and brutal
winds. I can testify to the warmth of Wiggy's bag when soaking wet!
I plan to buy an Ultima Thule FTRSS and give my bag to my brother when he
returns from Infantry School this winter. I think as an infantryman he
will appreciate your bags for what they are. the best of the
best!" - M.A. Albrecht
5.
"Oct. 1996 was my first trip. I knew little of
equipment or what to expect. I own an x-long, x-wide 20 degree bag. I was
fool enough to take only a plastic rain jacket and no rain
pants. [I was] thinking Arkansas in October didn't get much
rain. The OHT (Ozark Highland Trail) is quite high in altitude and the
trail runs on top of the ridges. It began raining before reaching the
trailhead. After a short time on the trail I was soaked to the bone! We
camped early, and the temperature was about 35 degrees F. Over one inch of
rain fell in only a few hours.
I was cold, and bedtime came and also my
first experience with an ultralight tent. I laughed when my partner, who
has many years experience, told me not to touch the side of the tent. I
laughed, but he seemed serious. In the middle of the night I rolled to the
side, sleeping on the side of the tent and letting water pour in!
Everything was soaked, including my partner's stuff. Freezing before going
to bed and then my bag getting wet, believe it or not, I remained warm. In
the morning my bag was wet enough to wring out. We hiked all the next day
till finding the overhang of a cliff to stay under. We dried everything
and were able to start dry in the morning.
By midday the temperature was warming,
sun shining, a beautiful fall day. Till the river crossing. I wound up
falling in the middle with my pack on and, you guessed it, my Wiggy bag
got wet again. So, after hanging around on the bank and letting the sun
dry my stuff, my bag dried quickly, in approximately 1-2 hours. Completely
dry!
So after a few more trips under my belt
and a lot more experience, I find I also have a fine winter bag. Taking
temps. As low as 0-5 degrees F. My 4-year-old son has been camping and
doing day hikes since he was 2 years old, and what I plan to do is pass my
bag to him in a couple years and get myself another of your bags. They're
great bags!
What else can I say! Feel free to use my
letter in your advertising. You make a strong, dependable product and I
back these words with the use of your product. Keep up the craftsmanship
and changing times." - David
Jacks
I have received other letters that are
equally complimentary of my products. I am always very grateful to receive
them. I have also noted, since I have an e-mail address the number of
letters has increased. Please don't stop, because I learn form you and I
want to continue to share that knowledge with others.
At the outset of this newsletter I mentioned
learning from my customers. I found the following definition of "learning"
in The Ayn Rand Lexicon:
"Men can learn from one another, but
learning requires a process of thought on the part of every individual
student. Men can cooperate in the discovery of new knowledge, but such
cooperation requires the independent exercise of his rational faculty by
every individual scientist. Man is the only species that can transmit and
expand his store of knowledge from generation to generation; but such
transmission requires a process of thought on the part of the individual
recipients."
I have been an avid student of Ayn Rand for
over 25 years. Her philosophy Objectivism has been my
guide.
I want to wish all of you a happy, healthy
holiday season.